Contact Us

At Lady Ocean Sydney, customer satisfaction is our priority. Whether you have a question about our products, your order, shipping, or returns, our team is here to assist you.

Get in Touch

Email: mislinaturkishcotton@gmail.com
Phone (Sydney, Australia): +61 407 541 633

Order Tracking & Shipping Updates

Once your order has been dispatched from our warehouse, you will automatically receive a Shipping Confirmation email containing your tracking details.

If you have not received your shipping confirmation or tracking information, please contact us at mislinaturkishcotton@gmail.com and include your order number. Our team will investigate and provide an update as soon as possible.

Response Time

We aim to respond to all enquiries within 24 business hours. During busy periods, response times may be slightly longer.

If you have not received a reply, please check your Spam or Junk folder, as our emails can occasionally be filtered by email providers.

Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (AEST)
Saturday: 10:00 AM – 2:00 PM (AEST)
Sunday & Public Holidays: Closed

Thank you for choosing Lady Ocean Sydney. We appreciate your support and look forward to assisting you.